Last updated: 31/03/2026

This Privacy Policy explains how Surveys Near Me (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you use surveysnearme.co.uk.

We are committed to handling your personal data responsibly and transparently.

1. Who We Are

Surveys Near Me is a website that helps users explore survey and property inspection services and request quotes or make enquiries relating to those services.

If you have any questions about this Privacy Policy or how we use your data, please contact us at:

Email: info@surveysnearme.co.uk
Website: surveysnearme.co.uk
Contact page: https://surveysnearme.co.uk/contact-us/

2. The Information We Collect

We may collect and process the following types of personal information:

Information you give us directly

This may include:

• your name
• email address
• phone number
• postcode or property location
• details about the service you are looking for
• property-related information you submit in an enquiry form
• any information you include when contacting us

Information collected automatically

When you use the website, we may also collect certain technical information automatically, such as:

• IP address
• browser type
• device type
• pages visited
• date and time of visits
• referring website or source
• cookie and analytics data

3. How We Use Your Information

We may use your information to:

• respond to your enquiries
• provide quote requests or service-related information
• connect you with relevant third-party providers where appropriate
• operate, improve, and maintain the website
• understand how visitors use the site
• monitor website performance and user journeys
• prevent spam, fraud, and misuse
• comply with legal and regulatory obligations

The ICO says privacy information must explain your purposes for processing personal data and who it is shared with.

4. Lawful Bases for Processing

Depending on the situation, we rely on one or more of the following lawful bases under UK data protection law:

• Consent – where you choose to submit an enquiry or agree to certain types of processing
• Legitimate interests – where we need to operate and improve the website, manage enquiries, prevent misuse, and run our business in a reasonable and proportionate way
• Legal obligation – where we must process data to comply with the law

The ICO says you should decide your lawful basis before you start using people’s data and explain it clearly in your privacy notice.

5. Sharing Your Information

We may share your personal information with:

• relevant third-party surveyors, service providers, or businesses where this is necessary to help respond to your quote request or enquiry
• website hosting providers, analytics providers, and technical service providers
• professional advisers where necessary
• legal or regulatory authorities where required by law

We do not sell your personal information.

If you submit a quote request or enquiry, your information may be passed to third-party providers who can respond to your request. Those providers will then handle your information under their own privacy practices.

6. How Long We Keep Your Data

We keep personal information only for as long as necessary for the purposes for which it was collected, including to deal with enquiries, maintain business records, resolve disputes, and meet legal obligations.

If we do not have a fixed retention period for a specific type of data, we apply retention criteria based on:

• the purpose of the data collection
• whether an enquiry is active or closed
• legal, tax, or compliance requirements
• whether it is necessary to keep records for business protection

The ICO says your privacy notice must explain how long you keep personal data, or the criteria used to decide retention where no fixed period exists.

7. Cookies and Analytics

We may use cookies and similar technologies to:

• help the website function properly
• remember user preferences
• analyse traffic and performance
• improve user experience
• support marketing or advertising tools, where used

The ICO says visitors must be told when cookies are used and what they do, and non-essential cookies generally require user agreement. It also says consent for non-essential cookies must involve a clear positive action and cannot be assumed from continued browsing alone.

You should also publish a separate Cookie Policy and use a compliant cookie banner if your site uses non-essential analytics, advertising, or tracking cookies.

8. Your Rights

Depending on your circumstances, you may have the right to:

• request access to your personal data
• ask us to correct inaccurate data
• ask us to erase your data
• ask us to restrict processing
• object to certain processing
• request transfer of your data where applicable
• withdraw consent where consent is the basis of processing

The ICO says privacy notices should explain the rights available to individuals and, where consent is used, the right to withdraw consent as easily as it was given.

To exercise any of these rights, contact us using the details on this page.

9. Complaints

If you have concerns about how we use your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO). The ICO says privacy notices should tell people how they can complain if they are concerned about the way their information is being used.

10. Data Security

We take reasonable technical and organisational steps to help protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

However, no online system can be guaranteed to be completely secure, and you use the website and submit information at your own risk.

11. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. You should read their privacy policies separately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will take effect when the updated version is posted on this page. Please review this page periodically to stay informed.

13. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us